For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/features/sales/seller-registration.md.
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      • Seller registration (KYC)

      Seller registration is the identity verification (KYC) that activates your seller profile. Without it you can sell, but you do not receive the money from those sales. Open the identity verification, complete the steps and submit for review — it takes roughly 3 minutes.

      Before you start

      • Role: you must be the workspace Owner or Finance. Other roles cannot submit the registration.
      • Plan:
      • Have the checklist documents ready. Each file can be at most 1 MB (PNG, JPG or PDF).
      • Decide whether you are registering as an individual or as a company. The account type cannot be changed once the registration data is submitted.

      Document checklist

      Gather these first to move quickly:

      • Photo ID
      • A selfie holding the ID
      • Bank details: bank, branch and account number with check digit
      • A payment key belonging to the same account holder
      • Company: current articles of incorporation
      • Individual: proof of address (optional)

      Step by step

      1. Open the identity verification and start it. There is a checklist view if you want to review everything first.
      2. On the account type step, choose individual or company and continue.
      3. On the registration data step, fill in the personal (or company) details, the address and the estimated monthly revenue. Validate the step and continue. Progress saves automatically.
      4. On the receiving account step, enter the bank account details, the payment key and the bank statement. The account and the key must belong to the same holder.
      5. On the identity verification step, complete the biometric capture (or upload the ID documents when asked).
      6. Review everything and submit for review.

      You get an email confirming the registration was received and is under review. The outcome — approval or a pending item — arrives by email later.

      If something is rejected

      If any detail is rejected, a notice appears about pending registration data (or about the bank account), with the reason and a button to correct it. Fix what was flagged and resubmit from the same screen — resubmitting returns it to review automatically.

      If it didn't work

      • The submit button is blocked, or you get a permission error: you are neither Owner nor Finance — see no permission.
      • An error saying the tax ID or email is already registered: see the error codes (Portuguese).
      • A document will not upload (file larger than 1 MB): see the upload limits (Portuguese).