For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/features/members-area/merge-duplicate-students.md.
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      • How do I merge two duplicate students?

      When the same person shows up as two students (for example, because of a typo in the email), use Merge with another student. Classes, areas, progress, unlocks and certificates of the duplicate student move to the primary student, and the duplicate is archived.

      Before you start

      • Decide which student stays (the primary) and which is the duplicate: the duplicate leaves the lists and can no longer log in.

      Steps

      1. In Students & Members → My Students, open the menu (⋮) of the duplicate student and click Merge with another student.
      2. In Search for the primary student, type the name or email and pick the student who stays. To change it, use Choose another primary student.
      3. Review the summary on screen and click Merge students.
      4. A notice confirms the students were merged.

      Shortcut when editing the email

      If you try to save an email that already belongs to another student, the This email already belongs to another student notice appears. Click Merge with existing student to merge the two; the existing student becomes the primary.

      What happens afterwards

      • The merge is recorded in the primary student's history.
      • New purchases made with the duplicate student's email go to the primary student.
      • When a student's email is changed, the change is also recorded in their history.