For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/features/domains/connect-a-domain.md.
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      • Connect a domain you already own

      If the domain is already registered with an external provider (Registro.br, GoDaddy, Cloudflare, Hostinger and the like), you do not need to transfer it. You just point it at Clickmax.

      Before you start

      • Role: workspace Owner or Admin.
      • Plan: a custom domain requires a paid plan.
      • You need access to the DNS panel of the provider where the domain is registered.

      1. Add the domain in Clickmax

      1. Open Domains and add a domain.
      2. Under the external domain option, fill in the subdomain and domain. In www.mysite.com, www is the subdomain and mysite.com is the domain.
      3. Save it.

      The domain joins the list as Connecting until DNS responds.

      The field takes the domain only, not a page address

      The most common mistake is pasting a full page address (https://mysite.com/promo). The field accepts the domain only — no https://, no slashes and no parameters. If what you typed is not accepted, the save button does not move forward and a message appears under the field telling you what to fix:

      What you typedMessageWhat to do
      https://mysite.comRemove the "https://" and enter only the domain. E.g. mysite.comDelete the https://
      mysite.com/promoRemove the slash (/) and everything after it. Connect the domain itself, not a page address. E.g. mysite.comDelete the slash and what follows
      mysite.com?utm_source=igRemove the "?" and "#" and everything after them. E.g. mysite.comDelete the ? and what follows
      mysiteThe domain extension is missing, such as .com or .co.uk. E.g. mysite.comAdd the extension
      my_site.comThe domain accepts only letters, numbers, hyphens and dots. E.g. mysite.comReplace the unsupported character
      Subdomain app.betaThe subdomain accepts only letters, numbers and hyphens, no dots. E.g. wwwUse a subdomain with no dot

      2. Point the DNS at your provider

      In the panel of the provider where the domain is registered, create a record:

      FieldValue
      TypeCNAME
      Host / Namewww (or whichever subdomain you chose)
      Points toentri-domains.clickmax.io

      Save and wait. Propagation can take up to 48 hours, though it is usually much faster.

      While the domain is not attached to a project it shows as No project. Once connected, choose it on the funnel under its settings. Every page in the funnel then uses that address, and an individual page can override it in its own settings.

      If it didn't work

      • Still Connecting after 48 hours: re-check the CNAME record, and look for an older conflicting record on the same host.
      • The provider refuses the record or blocks the domain: check with the provider directly.
      • The domain is already in use on the platform: a domain can only be active on one account at a time.