For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/faq/contacts/plan-contact-limit.md.
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      • What is my plan's contact limit?

      The contact limit is set by your plan. Every contact created uses 1 unit of the workspace quota; once it runs out, creating new contacts is blocked until you free up space or upgrade.

      Scope

      ItemValue
      PlanGrowth: up to 5,000 active contacts · Professional and Business: unlimited. See limits and quotas.
      RoleAny workspace member uses up the quota when creating a contact — there is no special role; the cap applies to the whole workspace
      Where to see used/total quotaUnder Limits and credits for your plan, in your account menu.

      How the quota works

      FactBehaviour
      Quota identifierleads — this is how your contacts appear in API responses
      What countsEvery contact created in the workspace, from any source (capture, import, manual creation)
      Unlimited planThe API responds with isUnlimited: true and no limit value
      When you reach the capA new contact is refused with a payment required error (HTTP 402)
      Exhaustion warningWhen the last slot is used (usage = limit), an email is sent to the workspace
      When you delete contactsUsed quota goes down and frees up space

      Automatic recount

      SituationResult
      The usage counter has drifted from the real number of contactsThe system recounts the live contacts and corrects the usage before blocking (one attempt)
      After the correction there is still spaceThe contact is created normally
      After the correction the cap is still reachedThe block (HTTP 402) stands

      If it didn't work