For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/faq/messaging/messaging-best-practices.md.
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  • What best practices should I follow when using the messaging module?

    1. Use tags, lists and segments to send the right message to the right contact.
    2. Ask for consent before sending and comply with the LGPD.
    3. Test every automation and broadcast before turning it on.
    4. Keep your templates approved and up to date on the channel (WhatsApp, Telegram, email).
    5. Keep an eye on credit usage so your sends are not interrupted.

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