What is an upsell in Clickmax?
An upsell is a complementary offer, normally of higher value, presented to the customer after they complete the purchase of the main offer. The goal is to raise the average order value by offering a product that extends or improves what they have just bought.
Unlike the order bump, which appears inside the checkout before payment, the upsell is shown once the purchase is confirmed.
Related
If it didn't work
- The upsell offer does not appear after the purchase: review the product's setup in Products.
- You have mixed up the upsell with the checkout offer: see the difference in What is an order bump?.
- Other questions about offers and charging: see the frequently asked questions.