For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/faq/payments/track-checkout-abandonment.md.
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      • Can I track checkout abandonment?

      Yes. Create an automation with the checkout abandonment trigger: the platform identifies the contacts who started but did not complete the payment and sends the recovery messages you set up.

      1. Create an automation and choose the checkout abandonment trigger.
      2. Add the recovery steps (for example, a WhatsApp message or an email).
      3. Turn the automation on to start tracking abandonment.

      If it didn't work