For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/faq/messaging/triggers-for-automatic-messages.md.
  • English
  • Which triggers can I use for automatic messages?

    You build automatic messages inside an automation, and every automation starts with a trigger. The most commonly used triggers are capturing a new contact in the funnel, an abandoned cart at the checkout, a stage change in the pipeline and a tag being applied. The full list of available triggers is in the automation triggers reference.

    To send the message itself, connect the channel you want first (WhatsApp, Telegram, email).

    If it didn't work

    • The automation does not fire: check that the trigger you chose matches the real event in automation triggers.
    • The message is not sent: check that the channel is connected under messaging.
    • Error saving or running the automation: check the error codes.