Which automation channels are available in Clickmax?
Automations can send messages through the following channels: WhatsApp, Telegram, Instagram, SMS, voice (call) and email. Each step of the flow picks its channel, and the flow can be fired by triggers such as a purchase, a refund or a new interaction from the contact.
Before using a channel in an automation, connect it first under Messaging.
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If it didn't work
- The channel does not appear in the flow step: confirm it is connected under Messaging — for example WhatsApp, Telegram or Instagram.
- The automation does not fire: check the trigger you configured in Automation triggers.