For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/faq/payments/my-sales-status-filters.md.
  • English

      • What are the status filters in "My sales"?

      The status filters on the My sales tab split transactions by payment status — approved, pending, cancelled or refunded — to make financial checks and sales tracking easier.

      If it didn't work

      • A sale is missing from the filter you expected: check whether the payment platform has already updated its status in Sales.
      • Amounts received do not match: review your seller setup.
      • Other questions about payments: see the frequently asked questions.