For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/faq/messaging/create-whatsapp-message-templates.md.
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  • How do I create WhatsApp Business message templates inside Clickmax?

    With WhatsApp already connected, open the message Templates tab and:

    1. Click Create template.
    2. Fill in the header, body and any variables you want.
    3. Save. The template is then available for broadcasts and conversations.

    WhatsApp Business templates go through Meta approval before they can be sent.

    If it didn't work

    • Template rejected or pending: review the content against Meta's rules and see the Meta account limits.
    • WhatsApp not connected yet: finish connecting WhatsApp before creating templates.
    • Other messaging questions: see the FAQ.