For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/faq/messaging/number-used-in-another-tool.md.
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  • Can I use a number that was already on another tool?

    Yes. A WhatsApp number that was already linked to another automation platform can be connected to Clickmax while you set the channel up.

    Before you start, make sure the number is not in active use on another official API at the same time, because a number can only be connected to one provider at a time.

    If it didn't work

    • The number is still active on the previous tool: release or disconnect the number on the other platform before connecting it here. See Connect WhatsApp.
    • Error while connecting the channel: check the error codes.
    • Questions about the number's sending limits: see Meta's limit.