For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/faq/messaging/actions-inside-an-automation-flow.md.
  • English
  • What actions can I add inside an automation flow?

    Inside a flow you combine steps such as:

    • Send message by email, WhatsApp, Telegram, Instagram, SMS or voice.
    • Apply tag to the contact.
    • Condition to branch the flow according to the contact's behaviour.
    • Wait to set an interval between one step and the next.

    See the step-by-step guide in create your first automation.

    If it didn't work

    • The automation does not fire: check the start trigger in automation triggers.
    • The message does not go out: check the connected channel under messaging.
    • Other questions about flows: see the FAQ.