For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/faq/messaging/change-email-template-keep-content.md.
  • English

      • How do I change an email's template without losing what I already wrote?

      In an automation's email editor, if you already wrote content and click Change template to try another design, Clickmax does not erase what you wrote:

      1. In the email editor, click Change template on the top bar.
      2. Pick another template from the gallery (or Blank).
      3. Clickmax applies only the chosen template's accent/button color and font. Your text, links, images and block order stay the same.

      This only applies once the email already has content. If the email is still empty, changing the template replaces everything with the chosen template's content instead — there is nothing to preserve yet.

      If it didn't work

      • The color or font didn't change: the chosen template may not declare an accent button or its own font — in that case Clickmax keeps what the email already had.
      • An image or block disappeared: that's not expected — only color and font should change. Report it to support.