For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/faq/contacts/contact-profile-contents.md.
  • English

      • What does a contact's detailed profile show?

      A contact's profile gathers everything the platform knows about them in one place:

      • Personal and contact data: name, email, phone and address.
      • Source and UTMs: where the contact came from (campaign, funnel, capture link).
      • Tags: labels used to segment the contact.
      • Purchase history: orders, total amount spent (LTV) and average order value. It includes sales of your own products and also sales where you were the affiliate or co-producer, marked "You are an affiliate" or "You are a co-producer". On those, the commission shown is your share of the sale, and refunds or cancellations are up to the producer.
      • Recent activity: a timeline with events such as pages visited, Pix generated and purchase completed.

      If it didn't work

      • Don't see the purchase history? Check that the payment platform is connected in Integrations.
      • Missing a sale where you were the affiliate? It shows on the contact with the same email the buyer used at checkout. If the contact has a different email, the sale is still in My Sales.
      • Missing UTMs or source? The contact may have been created by a manual import, without tracking data — see import contacts.
      • Empty fields on the profile? Check which fields exist in the fields reference.