For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/faq/contacts/contact-profile-contents.md.
  • English
  • What does a contact's detailed profile show?

    A contact's profile gathers everything the platform knows about them in one place:

    • Personal and contact data: name, email, phone and address.
    • Source and UTMs: where the contact came from (campaign, funnel, capture link).
    • Tags: labels used to segment the contact.
    • Purchase history: orders, total amount spent (LTV) and average order value.
    • Recent activity: a timeline with events such as pages visited, Pix generated and purchase completed.

    If it didn't work

    • Don't see the purchase history? Check that the payment platform is connected in Integrations.
    • Missing UTMs or source? The contact may have been created by a manual import, without tracking data — see import contacts.
    • Empty fields on the profile? Check which fields exist in the fields reference.