How do I create automated message sequences in a funnel?
Automated sequences are built as an automation:
- In Automations, create a new automation and choose the trigger that starts it (for example, a contact being captured or an abandoned cart).
- Add the messages in the order you want, setting the channel for each one (email, WhatsApp or Telegram) and the content.
- Use wait steps between the messages to control the interval between sends.
Related
If it didn't work
- The automation does not fire: check that the trigger you chose matches the event you expect in Automation triggers.
- The messages are not sent: check that the channel is connected in Messaging channels.
- WhatsApp or Telegram sends failing: see WhatsApp and Telegram.