For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/faq/members-area/members-area-limit-reached.md.
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  • I have reached my plan's members area limit

    Your plan has a members area quota (the members_area metric). Once you are using all of them, creating a new one fails with HTTP code 402 Payment Required. To free up space, delete an existing area or upgrade your plan.

    RequirementDetail
    RoleAny authenticated user in the workspace; creating one does not require a specific role. See roles and permissions.
    PlanGrowth: 1 area · Professional: 2 areas · Business: unlimited. See limits and quotas.

    How the quota works

    FactDetail
    Metricmembers_area
    What countsEvery active members area (portal) in the workspace
    What does not countClasses, content, members and areas already deleted
    On creationThe new area counts towards the quota; if creation fails, the counter is rolled back
    On deletionDeleting an area frees exactly one slot in the quota
    Unlimited quotaThe API responds with isUnlimited: true and no limit value

    The error

    ItemValue
    HTTP code402 Payment Required
    When it happensWhen creating an area with the quota already used up — usage has reached the plan limit
    How to identify itThe error body carries the identifier of the quota reached: members_area
    Last slotWhen the last slot is taken, the system sends a limit-reached notification

    How to free up space

    OptionEffect
    Delete an existing members areaFrees exactly one slot in the quota
    Upgrade your planRaises the plan limit for this feature

    If it didn't work

    • You deleted an area and still see the 402: the counter may be temporarily ahead until the next creation recalculates it. See limits and quotas.
    • You got a 402 on another action (contacts, uploads): that quota belongs to a different metric — see contact limit or upload limits.
    • Other error codes when creating the area: see error codes and messages.