For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/guides/centralise-external-sales.md.
  • English
  • How do I bring sales from Hotmart, Kiwify or Eduzz over here?

    Selling on more than one platform splits your operation in two: the contact sits in one place, the sale in another, and no report shows the whole picture. The integration fixes that by sending the external sales into Clickmax.

    Before you start

    • Role: Owner, Admin or Editor.
    • You need administrative access on the external platform to configure the sending side.
    • Each platform has its own page with the step by step — start there.

    1. Choose the platform

    2. Create the inbound webhook

    The integration runs on an inbound webhook: the external platform notifies Clickmax on every event. You create the integration under Explore Integrations, picking Receive data from another platform, enter the platform's token in Authentication token, and paste the Webhook URL Clickmax generates into the other platform. The step by step is in the FAQ on setting up an inbound webhook (Portuguese).

    A product on the external platform has to match a product here, otherwise the sale arrives with no idea what it refers to. Make that link before you consider the integration finished.

    4. Test with a real sale

    Make a test purchase on the external platform and confirm it shows up in Sales and that the buyer landed in Contacts.

    5. Decide what your source of truth is

    With two platforms live, decide where you look to answer "how much did I sell". Without that decision you end up with two numbers that disagree and no confidence in either.

    6. Use the data

    Once the external sales are centralised, the buyer becomes a contact here and can enter automations, segments and campaigns like anyone else.

    If it didn't work

    • Nothing arrives: re-check the token and the address configured on the external platform.
    • The sale arrives with no product: the link between the external product and the one here is missing.
    • Duplicate sales: confirm there are not two webhooks configured for the same event.