What do I need to receive money in Clickmax?
Before the first sale there is an administrative step you cannot skip. Start with it: approval takes time, and it is frustrating to build the whole funnel only to find at the end that the checkout will not process a payment.
Before you start
- Role: Owner or Admin. Receiving actions do not open for other roles.
- Have your personal or company documents and the bank account details ready.
1. Seller registration (KYC)
This identifies whoever receives the money, as payment regulation requires. Follow seller registration.
Fill it in carefully: a mismatch between the details you enter and your documents is the most common cause of rejection, and each attempt restarts the review.
2. Identity verification
To request withdrawals you must complete the biometric identity check. It takes about 2 minutes and is prompted on the screen itself. Do not leave it until the day you want to withdraw.
3. Bank account
Register the account that receives the money in My Wallet: bank, branch, account and type.
The account must belong to the same person or company as the seller registration.
4. Confirm the checkout works
With everything approved, make a test purchase through your own checkout. If you see a warning about an invalid gateway or a missing payment registration, one of the steps above is still pending.
5. Understand the path the money takes
An approved sale arrives as total balance and only later becomes available for withdrawal, once the release period has passed. Details in wallet and withdrawals.
Related
If it didn't work
- A message that the account has no payment registration: the seller registration is not complete.
- A message that there are no valid gateways: the registration exists but is not approved yet.
- The registration was rejected: review mismatches between your details and documents, and resubmit.